Privacy Policy -
JLA Computer Services Ltd.
1 Enterprise Court, Lakes Road, Braintree. Essex. CM7 3QS
Telephone:
01376 34 34 56 -
Registered in England: No. 04165870
© 2001 -
JLA Computer Services Ltd
Computer Support
From a basic onsite fix to a major workshop repair or software overhaul, we keep your computers running. Supported customers benefit from our Instant Replacement policy.
If your computer can't be repaired on site, before our engineer leaves, we replace it with another configured machine so you don't loose that seat or productivity.
Hardware covered by our Hardware Care Plan will be repaired or replaced at no cost.
You don't need to have a support contract with us. We are happy to answer ad-
Personal Computer Support
We keep your PC's and servers running at home and in the office.
All basic level support services can be tailored to meet your specific needs.
We can cover all of your hardware and software requirements. If something breaks it can be repaired or replaced within an agreed time frame, minimizing the impact to you or your business.
Home or Business Computer and Network Support Services
Network Support & Security
Keep your computers talking to each other, your server and the Internet.
Our network support team will help you with everything from the cabling, through IP addressing and network security to ensure your data and files go where they should, quickly and safely.
Server Support
Your server is the hub of your business network and requires specialist skill sets to maintain and manage. Our server support team are on hand to help you deal with and manage any day to day issues, as well as the unexpected problems that can occur.
We will look after all of your hardware and software requirements making sure that everything is running at peak performance and efficiency.
Remote Support
Not every computer or network problem requires an engineer to be called out. Using secure data links and firewalls we are often able to solve your problem by remote access.
The benefits in time and cost savings can be huge.
Our standard hardware and maintenance service contract gives you peace of mind.
For more information on any of our IT support services call us now.
Our Repair Service Includes:
- Arrange for your computer to be collected if needed.
- Back up your hard disk if needed
- Find out what the problem is if you don't know.
- Work out the cost of the parts needed
- Work out the cost of replacing the parts
- Check you have the correct software for the parts
- Provide an estimate of the time needed.
- Call you to make sure you want to proceed. (see below)
- Order any parts and software needed.
- Replace the parts and reload your operating system
- Test and check the parts work
- Load any additional software you require
- Call you to confirm your computer is fixed
- Deliver your computer back to you if required.
Clients across the UK utilise our computer support service.